We specialize in the identification, disruption and permanent removal of unauthorized sellers.
Total Turn-Key Protection
We Find-Prioritize-Identify-Track & Permanently Remove Unauthorized Online Sellers
eEnforce™ team of professional investigators and cyber analysts are the best in the business in helping brands pierce the anonymity and provide the full identities of bad actors that are infringing upon their intellectual property rights and damaging their brands reputation. Combined with our “high-tech” tools we are able to help you find, prioritize and track every movement of unauthorized, counterfeit and parallel market sellers. Once identified down to their social security level, we are able to provide the appropriate amount of strategic pressure on each seller until they permanently stop selling your products.
By selecting our fully managed, turn-key service you can work with us to help define your enforcement goals, so you can then focus on your other responsibilities as our team enforce your trademark, and report the results. Your team will receive detailed weekly reports platform to help you track your progress.
Features of Our Managed Services
Intelligence Driven Technology
Our Intelligence Driven Technology has the ability to find, prioritize, and track the worst unauthorized sellers across the internet, including marketplaces like Amazon, eBay, Walmart.com, and Google Shopping. Our proprietary software was built by a team of engineers and former law enforcement officials for the sole purpose of stopping unlawful sellers. This includes finding them, identifying them, and tracking their every movement.
Built with enforcement in mind, our Intelligence Driven Technology has the ability to scour the internet globally (including major domestic marketplaces like Amazon, eBay & Walmart.com) for trademark, patent, and copyright infringements. We primarily focus on U.S. companies and international companies selling in the United States. Our intelligence resources, combined with our ability to identify the true identities of illicit sellers, make our service one of the most powerful solutions in the world for brands wanting to gain control over marketplace channels.
Law Enforcement Trained & Licensed Investigators
As a division of an international cyber-crime and private investigation firm, we have developed a team of law enforcement trained investigators with the appropriate clearances and credentials required to access critical law enforcement databases. These capabilities, combined with our proprietary high-tech intelligence tools and highly-trained cyber analysts, have allowed eEnforce™ (and its parent company, Cyber Investigation Services) to become one of the premier international investigation firms for global brands and law firms needing to address eCommerce protection issues.
With key relationships with agencies like the FBI, U.S. Postal Service, U.S. Customs and Border Patrol, and the Secret Service, we have the resources necessary to tackle even the most difficult of tasks.
Proprietary Database Of Unauthorized Sellers
Our Intelligence Driven Technology, fueled by our proprietary, private database, is one of the largest repositories of marketplace seller identities in the world. This gives us a unique advantage over our competition in our ability to monitor, find, identify, track, and remove unauthorized sellers from eCommerce marketplaces and private websites.
Many “Professional eCommerce Sellers” take great lengths to obfuscate their identities. Tactics like fake names and corporations, tiers of misdirection tools, and disregard for the law, make these sellers difficult to find. That’s what makes our proprietary database and tracking tools so useful. Regardless of the product category, odds are we have seen an illicit seller before and we likely have information on them from previous work that we have done.
Targeted pressure & seller removals
We have the competitive edge on unauthorized sellers because we are able to unmask and identify the them down to their true names, physical addresses, email addresses, cell phone numbers, and social security numbers. Once we have identified them we are (in most cases) able to convince them to permanently stop violating our clients’ intellectual property rights.
Upon on-boarding with us, our team will guide you through a series of proven protection strategies designed to disrupt and remove unauthorized sellers. We will identify and address distribution and supply chain leakage issues that are jeopardizing your company’s intellectual property rights. Once the bad actors are identified, the game of whack-a-mole ceases and we are able to track the sellers’ every move. We apply continuous pressure until they stop making unauthorized sales. Moreover, in many cases we can also determine the original source of their product buys.
Dedicated Account Manager, Consultant and Reporting
As a dedicated brand protection group, we understand the need to work hand-in-hand with your in-house eCommerce and enforcement teams. From the very first day, eEnforce™ assigns a dedicated analyst and eCommerce protection consultant who are solely focused on helping you meet your brand’s objectives.
Each week, your dedicated eEnforce™ team will provide you with a detailed report of removed sellers, MAP pricing control, distribution leakage stats, authorized and unauthorized distributors/channels, price points, and seller placement. When we see issues that impact your brand, your dedicated account manager will immediately reach you by phone and/or email. And, if you need us, simply reach out to your account manager and you will typically get a same day response.
Quarterly, your account representative and assigned enforcement consultant will review your brand’s progress towards your enforcement goals, make suggestions for any modifications needed, and help map out a planned enforcement strategy for the next quarter. As your brand protection partner, we take your brand protection and eCommerce goals seriously.
100% guaranteed Or Your Money back
We are extremely confident we can help your company meet its enforcement goals. In fact, we are so confident that we guarantee if you aren’t satisfied with our services after the first 30 days, we will refund your money with no questions asked.
Request your free brand protection review for a high-level overview and snapshot of potential threats to your brand.